Area Supervisor - Multi-Unit Restaurant Operations (Rice in a Box)

Join Binondo Food Group as an Area Supervisor for our expanding Rice in a Box (RBX) brand in Bali! This is a dynamic leadership role where you’ll oversee multiple quick-service restaurant locations, ensuring operational excellence, team development, and customer satisfaction. Based in Canggu, you'll be at the heart of Bali's vibrant food scene, driving growth and innovation for one of Indonesia's most beloved quick-service brands.

As an Area Supervisor, you'll manage daily operations across multiple RBX outlets, from staff scheduling and training to inventory control and vendor management. You'll leverage your deep understanding of quick-service operations to maintain high standards of food quality, service efficiency, and compliance with health and safety regulations. This role offers a unique opportunity to be part of a rapidly growing foodservice company, with clear pathways for career advancement and professional development.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations across multiple RBX locations in Bali, ensuring smooth and efficient service delivery.
• Manage staff scheduling, training, and performance to maintain high standards of customer service and food quality.
• Conduct regular quality and safety audits to ensure compliance with health and safety regulations.
• Monitor inventory levels and coordinate with suppliers to maintain optimal stock and minimize waste.
• Analyze sales data and customer feedback to identify trends and areas for improvement.
• Develop and implement strategies to drive sales growth and enhance the customer experience.
• Collaborate with regional management to align local operations with company-wide goals.
• Foster a positive and productive team culture, promoting employee engagement and development.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a supervisory or management role within the foodservice industry, preferably in quick-service restaurants.
• Proven track record of successfully managing multiple locations and driving operational excellence.
• Strong knowledge of food safety and health regulations, including HACCP and ISO 22000.
• Certification in food safety and hygiene, such as ServSafe or equivalent, is a plus.
• Proficiency in using POS systems, inventory management software, and other relevant operational tools.
• Excellent communication and leadership skills, with the ability to inspire and motivate a team.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Fluency in English and Bahasa Indonesia, with the ability to communicate effectively with diverse teams and customers.

🛠️ Keahlian

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